CP2020-40923218

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  • 心得
  • 課程內容(HW1)
    • Customer Relations
    • Overview
    • Operational Procedures
      • Customer Service Key Principles
    • Effective Listening
      • Listening skills
    • Taking Ownership
      • Apologizing When Appropriate
      • Show Empathy
    • Remain Courteous and Professional
      • Timeliness
      • Keeping the Customer Informed
    • Problem Resolution and Follow-Up
    • Proper Treatment of a Customer’s Property
    • Putting it All Together
  • 課程內容(HW2)
    • 作業之一(分組數列)
    • 作業之二(是否有加退選)
    • 作業之三()
  • 課程內容(HW3)
    • 19題
    • 25題
      • 猜數字測試
    • 26題
  • 網頁來自Github
    • 運作原理
心得 << Previous Next >> Customer Relations

課程內容(HW1)

教材:PC Hardware

章節:UNI2 Hradware Basics PCH3(Customer Relations)


心得 << Previous Next >> Customer Relations

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