CP2020-40923218
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心得
課程內容(HW1)
Customer Relations
Overview
Operational Procedures
Customer Service Key Principles
Effective Listening
Listening skills
Taking Ownership
Apologizing When Appropriate
Show Empathy
Remain Courteous and Professional
Timeliness
Keeping the Customer Informed
Problem Resolution and Follow-Up
Proper Treatment of a Customer’s Property
Putting it All Together
課程內容(HW2)
作業之一(分組數列)
作業之二(是否有加退選)
作業之三()
課程內容(HW3)
19題
25題
猜數字測試
26題
網頁來自Github
運作原理
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課程內容(HW3)
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